Recent content by swpmx

Thats correct i can assign the same macro to every other tac and they work fine RT1 does nothing. I can also assign page left and right to every other tac as well as reassign buttons to every other tac but RT1 does nothing. I am still trying to see if his aunt can dig up the email she received...

NYjetsNY1 can you drop me an email? Can't imagine that if his aunt didn't save the email that I couldn't get this returned and fixed. It hasn't been used at all yet. I can give you the serial number and HW ID which should show when/who purchased the item. Already verified it has latest...

My son received a new Viking360 macro controller for Xmas and the RT switch does not function at all. He received it as a gift. What do I need to do to get a service return authorized? Since it was purchased as a gift I did not receive any email or information on service return logins ect.