Sounds like you bricked the bootloader. Too bad this controller isn't an android and you can just "SBF it"
There is one last thing you can do.
Take the batteries out, get fresh AA batteries. Take them out, hold start, put the batteries in while holding start.
If that turns your xbox on / connects to xbox and does not go into programming mode there is a problem.
If your controller goes into programming mode (2 LEDs) then plug it into the computer.
If NO LEDS come on, but the xbox doesnt go on / your controller doesn't connect to xbox, plug it into your computer.
Open the software. If it detects your controller, good! If not there is a problem.
If it detects your controller, close the macro software.
Redo the firmware update.
http://viking360.com/download-software-drivers/the-viking-software-record-and-playback-moves
Directions + video guide there.
That will fix your controller.
If your controller does not connect to software, or "that is a problem" then you bricked the bootloader and only viking360 can reflash it to fix it.
Tell the support team what happened here:
http://viking360.com/support/support-tickets
Then you'll have to send the controller back.
