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There was a 1 year warranty on Berserker pre-orders (but not a lifetime warranty, there was/is "lifetime forge" membership, some day in the future we were looking at charging for individual runepacks and dropping the price of the hardware). We don't have MTBF statistics on Microsoft joysticks...

Nothing we can do about Microsoft's continued committment to shoddy quality thumbsticks. Either that or you guys log a lot more hours on your controllers than you're willing to admit :) Official XBOX support forums are chock full of stick drift complaints...

The Viking Forge is a separate login and is not associated with the forums. The login is created manually by support staff. If you haven't received yours yet, open a support ticket at the main website. [If you are using hotmail, yahoo, gmail, etc. (Free e-mail services) always be sure to...

This will change in the future. For now you have to be an owner :-(. To do list item: setup some sort of anonymous or guest account so people can get in and look around without buying.

Kyle can you go into the forge, open up the runepack, and then copy the URL from your browser's address bar, then paste it here? (i.e. when you paste the full URL to the runepack when you are on the runepack editing screen then I can go find it)

We can do an analog stick repair but it's not covered under warranty. The shop would need to quote an joystick mechanism replacement.

Josh you hijacked a thread, we moved it to its own thread. What controller do you own?

The database is hosted (long story), the database host has been having issues for several days. They still haven't resolved the issue and we've asked them to move our database to a working cluster. https://twitter.com/CloudantStatus/status/568535377360715776

I definitely need to log some hours buying games, making some useful gamepacks - don't need to be extensive, just a few moves per game - put 'em up on youtube. Until I've at least done that much (which is virtually free except the cost of the game) I can't say we've tried our best.

You cannot sell here without 100% positive feedback.

Looks like we need to discontinue these and get better solution. What do you guys think of the squid handles (so long as the tac switches are in the right place)?

No I just always get pissy when it comes to this particular topic. Everyone always points out we're hard to find but there's absolutely nothing that can be done about it unless Viking changes business strategy - ditch the Berserker, sell basic modded controllers, and dump large amounts of money...

If we were scuf it would take 6 months to get your order :-)

You do realize that the companies in slot 1 and 2 of google searches are spending $20k-$30k+ per month to buy that slot? There's nothing I can do if the lemmings march onto google with their iphones and buy the first thing they see. I have never in my life made my purchases based on a...

This is pretty typical of what we run into. "Fanboys" of other products or "haters" of the modded controller genre in general. We've tried sending out a half dozen review controllers, but only gotten one review to get posted. That particular video got 40,000 hits (and lots of nasty comments)...

Ok, I tried saving the pack when on page 2. Maybe the formula is "page you were on when you saved minus 1" and that is the default page. Will do some more testing tonight.

These are experimental for us. Thanks for sharing the photo. This is terrible. Looks like we need to look for another alternative. Rather than trying to re-invent the wheel, wondering if Viking should just buy wholesale from someone like this...

Up until now I have not directly engaged you guys in a discussion on PS4 Berserker, mostly because XBOX One Berserker had bugs and badly needed features. We're close to having all that stuff for XBOX One Berserker solved (namely, having rune recording and retrieval as well as pack sharing)...

This should be addressed in the 2-8-2015 public beta. This was most likely related to the same bug that was causing your autospot to randomly shut itself off on your BF4 rune pack.

Hi Drastic; I looked into the raw .VRP and it is indeed set to default to Page 2 after you flash the controller and power up for the first time. (once you change pages and power off it saves it like it should, it's just that the default page set from within the Forge is set to page 2). I'm not...