do i need support ticket to send controller for repairs?

[Bear94]

Viking Officials Read please!!!!!!!!!!1

Im tryin to send in my controller but when i try to sign in to print out my ticket it says i dont exist so im just gonna send it to yall with everything else except that. and i will tell u whats wrong with it. im still under warranty the ticket said.

 

[40_ounce]

Don't just send it in. PM oden or try sending support a email.

 

[Bear94]

my waraanty runs out soon though

 

[RedBluekilla]

i wanted to send in my controller for repairs. i made a support ticket like a month ago. i recently got the money for the repair but i cant print the support ticket because i dont know my email addres to my acount and mabye my password. can i just send it in with out the support ticket?

 

[MJ23KB24]

As far as I know you need the ticket however dont quote me on this. Im sure they will find a way to get your account back so you can print out that ticket.

 

[PS3andCOD]

I am quite sure they will honour your waranty anyways after you have posted here before your waranty ran out. Viking is a good company that way.

 

[odingalt]

Hi folks,

Just be sure to include a note in the box with your full name, telephone number, return shipping address, e-mail address, and a description of the problem you are having. The staff will read the note and will be able to contact you once they've performed a diagnosis. Sorry to hear you are having troubles with one of our products.