lars said:And it also is broken and does not work and my father is very upset with the product. I just want a new one and he wants his money back but said if there is any was i could send mine in and get a new 1 back he would go with that :|
odingalt said:We now require the customer to return ALL of the items including the controller to process a return. No exceptions. We will not ship out a new controller until we receive and inspect the old one.
lars said:odingalt said:We now require the customer to return ALL of the items including the controller to process a return. No exceptions. We will not ship out a new controller until we receive and inspect the old one.
I told you that the PnC cable did not come with the set. I cant believe you call me a lire on this. So one that works for you must have removed it because i did NOT receive it :evil: :twisted: :evil: I really hope you don't do this to all the customers. You do understand how bad you just disrespected me. I just want my controller to work and every thing that was suppose to come with the damn thing to come with it.
lars said:Great i need a return address so i can send out my controller out one Monday. I would appreciate it greatly then my problem will be solved.Sorry if i seemed rude but my father purchased this for my birthday and i have yet to be able to use it so lets start fresh. I have a problem, h'm sending back the controller to have the controller replaced or repaired ( what ever is necessary ). Thanks and i really appreciate your help in this matter.
lars said:I sent a email out to the company stating the problem and what was missing. I did not get a reply back yet though.
I really have a hard time reading what happen here. I never never had a problem getting an email back from viking. I did oh crap order the other day and shot an email off and had an answer from MRS. LINDA withing a few hours and problem corrected. I have order two controllers first for me then one for my son. Both time it came in a complete set. Yet by accident I threw out the usb to 3.5m for the second controller. After some dumpster diving got the problem solved. Only forgot I could have used the cable from the other controller. I really think maybe if you could make a video of the problem they can help solve it. Yet to get on here and blast them dude relax.lars said:I sent a email out to the company stating the problem and what was missing. I did not get a reply back yet though.