van, to answer your question, viking360 does not have a return policy. The only exception to this is if the product is defective in some way within the first 90 days of receiving it.
In that case, the controller would be eligible for free repairs under the 90 day warranty that comes with your controller.
If nothing is wrong with your controller, you can't return it, sorry
Is your mod actins up, broken, need other help? Let us know what your issue is so we can try to help or also you can try opening up a support ticket. Support accounts are automatically created using the e-mail address you enter when you purchase. Just go to:
Even if you can't remember your password, just guess anything, it will let you reset your password if you guess wrong (it will e-mail the login information to that e-mail address you used when you purchased).