Brooks,
Ok if we understand you correctly, you have got the macro software installed from the website, and you've also upgraded your firmware to the latest version. When you power up your controller, the player 1 LED is red, but there aren't any macros programmed into the controller such as rapidfire.
You could try loading this attached .vks in your macro editing software, connect your controller, and click the icon that shows a picture of the Computer+Monitor to upload the macro to your controller. This attached .vks is a standard dual trigger setup.
Once it's loaded, hit the left and right tac switches on the top to turn rapidfire on and off. LED3 and LED4 should toggle on and off, and your triggers should have the rapidfire on them when the LEDs are on.