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Hi Lou, stick drift isn't fixable without replacing the whole thumbstick mechanism. The labor to do so is to time consuming that it's cheaper for us to replace the whole circuit board. Doing either of these things requires uninstalling the Berserker mod to fix the stick. In other words it's...

Lou I went into the ticket system and put in your e-mail and opened ticket #RAX-68545. Did you get an e-mail with the ticket info? (I've never opened a ticket like this, usually the customer contacts us through the main website, and then it shows up in the system as a ticket).

Hi Lou. We are all out of troubleshooting ideas. Especially if it was working for you before and you are following the same steps you followed from before. You've already tried different USB cables and ports. We can diagnose it back at the shop, go to the website and click on the contact us...

Sounds about right to me. I remember a fuschia type of color being the place holder.

Hi Lou The XBOX One controller has a power saving feature built in by Microsoft. If the controller doesn't connect to an XBOX One console, and it doesn't connect to a Windows PC by USB cable (I'm talking about the stock Microsoft port on the top), then the controller will put itself to sleep...

Hi welcome to the forums. We will wait your video but often a good written description of the problem can be the most helpful. What can we help with?

Hmmm yes could possibly be a placeholder for hybrid optic rapid fire. Can you confirm which LED turned pink when you did this? Quadrant 1? (upper left)

Anyone know what hdhomerun would look like on xbox one?

We had a bad experience with a member selling a controller here and ripping off the buyer. The buyer went and caused a lot of grief for Viking as a company even though we had nothing to do with the sale. We are not saying you are going to rip somebody off, but as soon as a sale goes wrong, the...

Greetings. Paddles are indeed remove-able using a standard phillips screwdriver. The tac switches are built into the blade. So if you remove the blade you will actually not see any tac switches on the controller itself. Rather you will see a raised port: Currently we only have 3...

Yeah when you are done with the build you can ship it to my house.... :p

They are just following Sony with regards to stock button remapping from the dashboard. Sony did this and so now Microsoft has to do it too :-) With regards to Windows 10 it looks like they did some integration between your console's dashboard and Windows 10??

My next to-do list is to make these apps "self updating", so that if I have to roll any quick fixes like this in the future, they will come automatically.

Problem: "I changed my user name, and now I can't log into the forge using the USB app". Solution #1: In windows, close the Forge App. Then go to "Manage Windows Credentials" and delete the forge.vikingdigital.com entry under Generic Credentials. Now open the Forge App and be sure to enter...

Ok I have isolated the problem and am coming up with the solution. Stand by.

Bonefisher I have to reset your password to do some testing using your user - sorry - will PM you your temporary reset password.

I see the same problem. Working on it now.

New feature was deployed to the Viking Forge late this evening. You now have the ability to change your user name to your liking. Your user name no longer has to be an e-mail address. The Forge now keeps your e-mail address separately from your user name. Previously, all user names were...

Nice project !!!

Ok glad you nailed it! :-)