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http://www.vikingdigital.com/customer-service#answer1 "Shipping & Delivery All of our controllers are built-to-order. Modded controllers may take 1 to 3 business days to assemble prior to shipment. Shipping is via the Federal Express (Fedex). Items are packed well, insured, and require an...

I have had a Macro for a while now and it has started to to the horrible slight pull to the right on my Left Stick. Do you offer a repair service for this kind of thing? I have never opened the controller my self, or anyone for that matter. I love my Macro to much to see it like this, and it...

I tried to put my two MK14 macros and the both were declined. Was wondering why and how you choose the macros to add to the library? Do you test each macro first?

Not sure about anyone else, but I don't like the rumble in my controller. I know that you can turn it off in the dash board, but they still will weigh the controller down a bit. So I was wondering if the next Controller I get from you guys if you could just remove the rumble packs all together...

Hey guys, I'm looking to put a MK 14 mod on my Controller, and was wondering what is the sps WITH AND WITHOUT without the rapid fire attachment. And if anyone would help me make one, I am not 100% on how the Viking Macro Software works, I don't know how to tell the speed I am making it.

I received my Ragnarok controller today, when I put a battery into it and powered it on, The LED lights did not come on. The controller is synced to the xbox, I can move menus around and what not. But the only way I see the LEDs come on, is to have it plugged into a play and charge. Unplug it...

Hey guys, I am trying to get a rapid fire going on my A button. I would prefer if it doesn't required to be on a tac switch. I just want to be able to hold down the A button. I would also like to have my Duel rapid triggers in just the RT, so its only the RT I pull instead of both triggers. If...