Hello all,
Sorry if this is an inappropriate place to post my problem, I was told to open a ticket.. but couldn't find out how to do so, I haven't been on these forums for so long, I've almost been a member on them for 2 years though, go Viking360!
To get to my problem, my front-left tacswitch is broken. It has come out of it's place and fallen into the controller where it is untouchable and irretrievable Knowing my non-techsavy self, I thought that I shouldn't unscrew the controller and take matters into my own hands and just open a topic explaining my problem on the forums so that I could send the controller in. That is pretty much the problem though, the front-left tacswitch has fallen inside of the controller, so all my rapid fires are currently unusable, as they were all toggled by the front-left tacswitch (yes, I know about button remapping, but I just haven't gotten around to it). I just wanted to know if that is something that the staff of V360 would be willing to fix for me, the expected cost for fixing said problem, and how long it might take.
Another minor problem - My rechargeable battery kit I was given upon purchasing the controller nearly 2 years ago appears to be malfunctioning. The battery kit is obviously nearly dead, yet when I hook the rechargeable cable up to it (the same one that came with the controller), it either doesn't read that I have the rechargeable battery pack in, or it gives me a green light signifying the controller's battery pack is charged, which it isn't. Could this be the cord or the battery pack? Can I find another one somewhere or should I buy a new one off of everyone there @ Viking?
So, yeah, those are my two problems, thanks for listening, sorry I didn't open up a ticket like I was told!
Thanks so much!
Nick
Sorry if this is an inappropriate place to post my problem, I was told to open a ticket.. but couldn't find out how to do so, I haven't been on these forums for so long, I've almost been a member on them for 2 years though, go Viking360!
To get to my problem, my front-left tacswitch is broken. It has come out of it's place and fallen into the controller where it is untouchable and irretrievable Knowing my non-techsavy self, I thought that I shouldn't unscrew the controller and take matters into my own hands and just open a topic explaining my problem on the forums so that I could send the controller in. That is pretty much the problem though, the front-left tacswitch has fallen inside of the controller, so all my rapid fires are currently unusable, as they were all toggled by the front-left tacswitch (yes, I know about button remapping, but I just haven't gotten around to it). I just wanted to know if that is something that the staff of V360 would be willing to fix for me, the expected cost for fixing said problem, and how long it might take.
Another minor problem - My rechargeable battery kit I was given upon purchasing the controller nearly 2 years ago appears to be malfunctioning. The battery kit is obviously nearly dead, yet when I hook the rechargeable cable up to it (the same one that came with the controller), it either doesn't read that I have the rechargeable battery pack in, or it gives me a green light signifying the controller's battery pack is charged, which it isn't. Could this be the cord or the battery pack? Can I find another one somewhere or should I buy a new one off of everyone there @ Viking?
So, yeah, those are my two problems, thanks for listening, sorry I didn't open up a ticket like I was told!
Thanks so much!
Nick
