GTuner is not a certified Microsoft calibration tool. In other words, the readouts from Gtuner don't matter.
you keep telling me that, i understand that gtuner isnt a Microsoft tool, but i dont think anything on here is either though, but we trust you and listen to you. i am a customer coming to you for help and possible solutions, not to cause problems.
it doesnt take a program or software to see this issue, it only further verifies my suspicions. the controller is fine, but the issue upon further looking into it, is caused from lack of space inside the controller from not being flush, i personally would open the controller and readjust everything to make sure things were set flush but then that voids the warranty you offer. you or someone else has already said in a ticket that once you open the controller nothing fits as it used to, i see that only to be true to a certain degree, because if this were 100% true i think more people would have this issue. i am paying well over the standard $60 for a controller and if the basic things dont work on it, thats an issue. like i stated above, the sticks are fine, but you (whomever assembled my controller) just didnt set things back in place 100%. i can say this without a doubt in my mind because the harder i push the stick towards the problem area, the faster it goes and inside gtuner it actually gets closer to 100 value, but not all the way. also i refuse to push as hard as i need to, to get this to work because when i do the controller screeches and shuts off, and im not about to break the chip or anything like that.
ill say this here so you and everyone else will know, i am not here to bash you or viking at all, nor do i have malicious intent. i am just a customer trying to get a product that works fully/ properly, or get your (vikings) help on what to do about the problem.
i believe i have a warranty for just this reason and if i must ship it back for you to plug it into your microsoft calibration tool (assuming you have one here since you keep mentioning it) to see what i am saying is true and honest, then i will.
again, im just trying to get your help and have no mal intent. i hope you understand this and try to help me out in any way.
thank you in advance.