pastoarreyes
Member
Never been opened. Never been tampered with. They won't repair and update for me. I m depressed over this
So, they won't repair my controller ?
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modded matt
Active Member
What did you do to it? why does it need repair? I do custom work if need be.
pastoarreyes
Member
Well, I didn't do anything to it. It's just that it's not as responsive anynmore and sometimes it just skips. Never opened it before
Hi
This thread has been locked. The support ticket in or system has been updated.
We have never denied repairs, except under the two circumstances below:
1.) You are not the original owner.
2.) The warranty sticker has been removed.
In this case, Pastorreyes was not the original owner. However when I reviewed his support ticket, it was not clear to me if he bought it third-party or if it was a gift. Pastorreyes, if this was a gift from family or friend, could you update your support ticket with the original order#? We can still service the controller. If this was a direct gift to you we can treat you as the "original owner".
If you purchased this third-party from places like e-bay or craigslist, we will not be able to service the controller.
This thread has been locked. The support ticket in or system has been updated.
We have never denied repairs, except under the two circumstances below:
1.) You are not the original owner.
2.) The warranty sticker has been removed.
In this case, Pastorreyes was not the original owner. However when I reviewed his support ticket, it was not clear to me if he bought it third-party or if it was a gift. Pastorreyes, if this was a gift from family or friend, could you update your support ticket with the original order#? We can still service the controller. If this was a direct gift to you we can treat you as the "original owner".
If you purchased this third-party from places like e-bay or craigslist, we will not be able to service the controller.
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