R u using the current 9.0 macro software? Maybe try what red sox mentioned, pull out your battery pack then put it back in now hold down the start button then plug your PNC cable in while your still holding down start. See if that works. Also when u upload my jitter files and click it open just go striate to the save icon and save it. if you do anything else to the macro file u can corrupt it to where its just a blank file. then exit out of the forums then go to your macro firmware then just click on open macro on the right trigger and it should show my saved macro in your macro files. Try all these 3 steps and let me know if u got it working alright.