NYjetsNY1 said:Try taking a tweezer and pulling it. Don't try overly hard as you don't want to break it. Move the tac left and right a bit too. Sort of wiggle it. Try pressing it down 4-10 times after doing this. I did this with my controller and it worked.
Please do not make the problem worse. Be very careful.
If this doesn't work open a ticket here:
http://viking360.com/support/support-tickets