What are you doing??

[Snuffy]

Viking, I have purchased 3 (actually 4) controllers from you. The first was a Xbox 360 "programmable" USB controller.....and I LOVED it....I was able to use your "XBOX 360 Ragnarok Modded Controller Software" and change parameters to whatever I wanted. It never gave me any trouble and was working as good as new when I retired it!! It was easy to program, it worked, and I liked it, and all was well in my world..........the Ragnorak's were in my "price range". I recently purchased a Xbox One and PS4 Ragnorak controller from you, and although you did not provide the USB programmable software option like the 360's, I am still able to program my RF speeds although not as efficient as the 360.......so I decided to bite the bullet and purchased a Berserker for my Xbox One, but I could not get it to operate as described (thank you for refunding my purchase). Now I see where now all you offer are Berserkers....for $300.00.

What in the world are you doing????

I do not believe I am wrong in stating that the majority of gamers looking for a modded controller does NOT have three hundred dollars to spend. (In my personal example, I earn $75,000.00/yr and I am way leery of dropping 3 hundred for a controller)

Now don't get me wrong...I'm not saying a Berserker is not a good controller....you can do things with it that cannot be done with any other controller.....but three hundred samolians is out of the price range of 95% of potential customers.

 

[modded matt]

What a shitty post. LOL show me any other product that does half what this does for less.... $300 represents a profit margin if about $15.00 and at the rate Microsoft is going, Viking will never recoup their costs by the time a new controller design is released making their chips obsolete and everything will have to be retooled. Just so I am clear, I am explaining to you that you are bitching about a price, which is not bad, that will be taken as a loss if MS releases a new controller revision this year like they do every year.

What exactly is your point? This is an elitist market. Please show me a better option or are you just looking for a hand out?

Curious to know what the viking couldn't do... to prompt a refund. LOL generally, refunds are given to spoiled kids who cannot operate the software or notorious complainers who are given a refund to make them just go away.

 

[don65]

When did this happen when everything should be affordable to everyone? People where bitching about the ms elite controller, just dont buy it period, I want a lamborghini should I complain to the company its to expensive for the 95% of the people so I can afford to buy one.

 

[odingalt]

Hey it seems like fair feedback.

Maybe our transparent pricing is to blame? We just charge one price for a fully loaded modded controller and unlimited lifetime access to the Forge. To build a complicated mod like this, develop software for it, the price ends up at $299. If you look at comparable fully loaded mods from our competitors, they are in the $200+ price range with no USB and no Forge.

If we priced like our more traditional competitors, we could sell you the Berserker for $99 or $150, but with no Forge access. Then sell you a monthly sub to the Forge for say $9.99 per month, or sell you individual gamepacks at $14.95 or $19.95. How do you guys feel about a different pricing structure where the hardware is cheaper, and then the Forge is either a subscription or the gamepacks are sold individually?