xAciDx ReVeNgE said:
this is exactly what happened to me...ODIN come on,Your controllers shouldnt be doing this. Find me a fix because im past my warranty to and if im not the only one with this problem its your software
Are you serious? You are going to blame odingalt and say "your controllers shouldn't be doing this" ???
My iPod died out of the blue once. Brand new too. Should I go on an apple forum and say, "hey Steve Jobs... your iPods shouldn't be doing this."
Maybe, maybe not. But the point is that things happen. Problems occur.
If this is a problem that is our fault we will fix it. It can be a short, a PCB failure, many things. But you can't just say "your controllers shouldn't be doing this"
Open up a support ticket if you can't get it working after reading my post in the thread next to this one.
You will probably have to pay for shipping. Why? This is to make sure you aren't just someone who tampered with the controller and are looking for a free fix. If you pay for shipping, we look at it and it hasn't been tampered with, we fix it. If it has been tampered with, we send it back.
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What if I buy a viking360 macro controller or legacy controller from a third party (craigslist, e-bay, 'from a friend') can I send it back for repairs if it doesn't work?
No. The 90-day warranty only applies to the original purchaser. Furthermore, while there are some repairs that we will perform (sometimes for free) even outside the 90-day warranty, we do not offer any repair service to owners who did not purchase directly from Viking360.com.
If you are concerned about warranty, only buy a controller directly from Viking360.com if you want to be covered.
For modchip, modchip wiring or manufacturer's defects in the controller, you can send the controller back for free repairs for 90 days. After 90 days, some issues may still be repaired for free (we just ask that you pay shipping). Under no circumstances will we make any repairs if the warranty sticker is missing and/or the controller has been abused or tampered with.
We have adopted this policy to be fair to our repair shop - we have seen a few tampered or poor 'do it yourself' installs that customers have attempted to return to our shop. We should not be expected to repair controllers that we didn't install in the first place, nor should we be expected to repair controllers that damaged due to tampering or abuse. "