Well Ill let you no that its not you. It sounds like you are doing everything right. Make the .hex (cant really screw that up) make sure it says TYR hand for the controller name. open the viking legacy .hex flashing program. Put the controller into boot mode. Hook up the PNC cable. make sure u here the windows "Ding" click open game driver find the drive you want. Click program controller. Once that is done click reboot. unplug and play. If it still does no turn on go the viking website then under download hit rapid fire an download one of the already made drivers see if that works. I have a ravin and i have a problem where when i hit the tact switches the mod wont turn on. I take out the battery pack about 3-4 times and then the tact switches turn the mod on. so try doing that as well.