Xbox Live Issue's. Will Pay If Fixed.

V 360 SinneR

V 360 SinneR

Member
Right So Im Having A Really hard time trying to connect to Xbox live though my connection lately I mean I CAN GO ONLINE and play multiplayer but I Seem to al way's get kicked/booted alot sometime's cant Even join friend's parties. Ive Been In contact with xbox live support and they sent me a email to put in my consol's ip setting's or whatever here is the whole email Following the troubleshooting we performed, we determined you will require further assistance from your Router Technical Support to resolve your issue.
Please find below the details of your reported issue and the information you will need to discuss with your Router Technical Support.
If after contacting your Router Technical Support the problem still persists please call us again and one of our representatives will be happy to assist you further.

Issue Description:
Unable to use XBOX Live Services through an XBOX 360 Console.

Cause:
There are currently several XBOX Live services available through your XBOX 360 Console.
Each service communicates through a specific network port on your Router or Gateway, to ensure you can successfully connect to XBOX Live servers, you will need to open the "Network Ports" below.

Resolution:
Please contact your Router Support, they will be able to assist you to configure your Router or Gateway as needed.

You will need to make sure the following ports are open:
TCP 80
UDP 88
UDP 3074
TCP 3074
UDP 53
TCP 53

More Information
§ About opening Ports for Xbox Live, click the following link to view the article in the Microsoft Knowledge Base: Ports that must be open for Xbox LIVE on your router or firewall

§ About NAT, click the following link to view the article in the Microsoft Knowledge Base: (http://support.microsoft.com/kb/908880/ ) Description of NAT and how it impacts your online experience

§ About Networking Hardware compatibility with Xbox LIVE, click the following article number to view the article in the Microsoft Knowledge Base: (http://support.microsoft.com/kb/944293/ ) How to find out if your networking hardware is compatible with the Xbox LIVE Service

If the issue is still unresolved after contacting your Router Technical Support please let us know.

Kind Regards,
Xbox Support



Then they said to go contact you internet service provider by that time I Had already spent like 2/hr on the phone talking to them and could not be bothered with ringing my nternet service provider to help me fix the problem cause I don't know wtf there on about and its really confusing and annoying that I Cant have at least one good game on xbox live no more SOMEONE ANYONE PLEASE HELP MEEEEEEEEEE!!!!! I Will pay $20-15 dollars though paypal to whoever can help me here Thanks Guys.
 
N

NYjetsNY1

Active Member
Have you gone to your router / modem / wireless router and turned it off and then back on?

Have you tried unplugging your Ethernet cable / wireless-enabling peripheral and plugging it back in?

On Xbox, CPU, And the router / modem?

Have you tried unplugging your xbox 360 and replugging it in?

Have you tried unplugging everything from your xbox 360 and replugging it in?

Have you restarted your computer?
 
N

NYjetsNY1

Active Member
jayjoes said:
Yes I Have Done All Of THAT AND My Connection Is Still S###.
Click to expand...

You have done EVERYTHING I have said, all of it, and your connection still is not working as well as it did before? Are you sure there isn't bad weather or your ISP is just slow today?
 
V 360 SinneR

V 360 SinneR

Member
Yes I Have Done Everything You Said And No My Connection Has Been Like This For The Past Week And Its Just sooo Annoying!!!!!.
 
N

NYjetsNY1

Active Member
NEpatsNE1 said:
try plugging your xbox directly into your MODEM(not router) through CAT5(Ethernet cable)
Click to expand...

Yes but then nothing else can use anything. This is not very useable... no more Wi-Fi or CPU access since nothing else can be plugged in. I'm sure this can work, but isn't good for 99% of people. Again jayjoes make sure you tried everything I said.

Do you have an Ethernet or wireless connection?
 
V 360 SinneR

V 360 SinneR

Member
NEpatsNE1 said:
try plugging your xbox directly into your MODEM(not router) through CAT5(Ethernet cable)
Click to expand...

How Much Does That cable cost to buy cause I've got a xbox360 slim and its wireless so I Could go and bring the home hub upstairs I Guess in my room and try it that way I just need that cable first.
 
V 360 SinneR

V 360 SinneR

Member
NYjetsNY1 said:
NEpatsNE1 said:
try plugging your xbox directly into your MODEM(not router) through CAT5(Ethernet cable)
Click to expand...

Yes but then nothing else can use anything. This is not very useable... no more Wi-Fi or CPU access since nothing else can be plugged in. I'm sure this can work, but isn't good for 99% of people. Again jayjoes make sure you tried everything I said.

Do you have an Ethernet or wireless connection?
Click to expand...
I Have wireless I Can Make It wired I Just need and wired cable for my xbox
 
N

NYjetsNY1

Active Member
I recommend amazon... here is a link to a 50 ft ethernet cable.
http://www.amazon.com/RiteAV-Cat5e-Netw ... 960&sr=8-1

Just search on amazon for one. They are so much cheaper and better on amazon.

The reason it is slow is because there is probably interference and the wireless is too far away from your modem. If you have an access point or "hub" move it closer to your xbox instead of making a wired connection. But in all cases a wired connection will be faster.
 
V 360 SinneR

V 360 SinneR

Member
NYjetsNY1 said:
I recommend amazon... here is a link to a 50 ft ethernet cable.
http://www.amazon.com/RiteAV-Cat5e-Netw ... 960&sr=8-1

Just search on amazon for one. They are so much cheaper and better on amazon.

The reason it is slow is because there is probably interference and the wireless is too far away from your modem. If you have an access point or "hub" move it closer to your xbox instead of making a wired connection. But in all cases a wired connection will be faster.
Click to expand...
okay ill try that thank's
 
GJUnLeAsHeD

GJUnLeAsHeD

New Member
jayjoes said:
NYjetsNY1 said:
I recommend amazon... here is a link to a 50 ft ethernet cable.
http://www.amazon.com/RiteAV-Cat5e-Netw ... 960&sr=8-1

Just search on amazon for one. They are so much cheaper and better on amazon.

The reason it is slow is because there is probably interference and the wireless is too far away from your modem. If you have an access point or "hub" move it closer to your xbox instead of making a wired connection. But in all cases a wired connection will be faster.
Click to expand...
okay ill try that thank's
Click to expand...
Dude when i play wireless my connection SUCKS TO PLAY WIRED :!: :!: :!: :!:
 
W

WetterThanWater

New Member
My friend had the same issue.
1) make sure your firewall is not blocking your console.

2)Do you have a open, moderate, or strict NAT type? (Edited)

3)On your router home page check your DNS settings, that could be blocking it as well.

If you don't know how to acess your routers home page, type in the url/ip thingy into your URL.

(ex. Linksys is 192.169.1.1)

Good luck
 
Fredrow

Fredrow

Active Member
If your going to buy an ethernet cable, you might as well get yourself a cat-6 over a cat-5 cable.


But I'm guessing this bad 'connection problem' will pass with time. If you have only had this problem for a week, then wait a couple days and see if it goes back to normal.

I had a similar problem but only lasted about 4 days and my friend who lives in Denver had the same thing too....
 
40_ounce

40_ounce

Member
This is usually never a xbox live issue unless there are having problems on there side. It's most likely your ISP or you need to make sure your nat is open. Even if you go too a wired connection you will need to have a open nat so you don't kicked and also so you can get connected with friends. Check your routers manual you will connect to the settings using your computer or laptop by typing the address to your router in your browser. There you might have an option to open your nat and open the ports that they suggest also look for a Universal Plug And Play (UPnP) option in your settings. Let us know what type of router you're using maybe we can help you connect to it.
 
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