Search results

A lot of people are making their own paddles from aluminum, if you have tin snips and a grinder and/or a polisher you can handmake something possibly to suit your exact specs?

Yes we can help change your user ID or delete your forum account, send me a PM to let me know what you need and we'll get it done.

We had some in stock but they got sold. We're working on the next batch of about 10 or so splatter Berserkers.

Correct, shipping costs and any repair costs would be your responsibility. The warranty expires at 6 months from date of purchase.

E-mail support they can do a manual password reset. Remember that your user name is also case sensitive. If you used capital letters in your order e-mail when ordering, those carried right on over to the Forge login. Also if you had changed your Forge username and forgot we can look that up...

We sorta neglected our paddles. Literally we released paddles on the Sunday before E3 in 2015, the very next morning Microsoft announced the Elite with built-in paddles and it totally killed our paddle switch sales down to basically 0. Our paddles are standard on our XBOX One Berserker but not...

Hey sorry I was late to this. I didn't have a chance to read this post in great detail, but thank you for taking the time to drop by and offer some feedback on the software.

Hey it seems like fair feedback. Maybe our transparent pricing is to blame? We just charge one price for a fully loaded modded controller and unlimited lifetime access to the Forge. To build a complicated mod like this, develop software for it, the price ends up at $299. If you look at...

There should have been two white instruction sheets in the box with the PS4 Berserker? I wrote them and signed them :-)

Ok, will keep an eye out!

I'll be curious to hear about the diagnosis on the controller. We've been building this generation of XBOX One Berserkers for awhile and we actually hired our old tech back on an as-need basis to build our XBOX One Berserkers because she has so much experience with them. We run it through a...

I updated the support system ticket with return information. I created a short video just in case, but don't think it will help (video is uploading, about 50% done, shoudl display once youtube is done uploading and transcoding the video): https://youtu.be/5Sqmp06YGmc (Ignore the wires...

If you start with the controller powered off (the XBOX guide button light is off, not white), and hold down both bumpers while powering it up, and you don't get a purple light, then something is wrong. I tshould power up with a purple light, and then when you plug in the USB cable, start...

XBOX One Berserker. There are two USB ports on the XBOX One Berserker. There is the "stock" charging port on the top of the controller - this is the USB port that exists on all Microsoft controllers. Then there should be a second aftermarket USB port on the bototm that we cut-in to the...

Wife and kids down with the flu and missed a day from work but I'm going to finish them this weekend if it kills me. I have only 3 left to ship! And they are like 3/4 built and sitting here begging to be finished.

Hooked up with Ken by phone. Update this thread or open a new one if you think of more questions.

PS4 Berserker pre-orders start shipping! We have two built, assembled, programmed, tested, boxed, and ready to go. We had eight PS4 Berserker pre-orders total. Two down. Working on the remaining six today.

I would check back next at the end of this coming week, I think we'll have some XBOX One Berserkers listed on the website and ready to ship by then.

This will definitely fix your issue. The older versions of the apps are still trying to connect to our old "Heroku" hosted servers. You need to download the latest App - the new version of the App connects to our server at forge.vikingdigital.com instead. A lot of customers are still running...

Greetings. Have you downloaded the latest version of the Windows App? Here is what is currently the latest: http://www.vikingdigital.com/downloads/xbox-one/berserker/Berserker-Windows-App-10-6-2015.zip (Are you receiving any error messages that you can post here?)