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I watch this thread with bated anticipation.

I can say with absolute certainty it is indeed the number one priority right now. It is a large update and I don't have a solid ETA to give, other than the usual "it's in progress". Wee rolled an update to the forge to fix some timeline editor bugs a week or two back. Another smaller update...

If the pickup level is too sensitive it may just always think the trigger is being pressed.

If you physically grab your left trigger and pull it out (opposite of pressing), does the rune stop playing? This is to test the pickup level of the trigger.

Need you to post the original URL from within the actual Forge I was asking for by PM or I can't help debug. :-( I can look at the data inside a rune or runepack but only when it's in the Forge.

If XBOX One and PS4 quality pan out then we do hope to bring extended warranty option to those devices. From a business/profit perspective it's the smart thing to do and it's what all the other businesses in my sector are doing. Since we don't get any credit at Viking for being nice guys I...

Long story short, I know for a fact that I make less sales because I don't offer extended warranties. I know for a fact if I offered extended warranties, I would actually book more sales and I'd make more money per sale (because I could charge $20-$30 for the extended warranty). I also know...

The reason we have not offered an extended warranty in the past is because the Microsoft XBOX 360 controller quality is terrible. For XBOX 360, and extended warranty = pissed off customers. Let me explain why this is the case A lot of kids that buy are hardcore gamers, logging literally up to...

You might want to send it in before your 6 months are up. I'm worried the jack will give way again if it wasn't secured in the first place. It would suck to happen after 6 months. The superglue could make it harder to do the repair. I.e. super glue is permanent, to tear it out and redo the...

You have had this long enough (4 months) I won't bore you with the normal help procedures you might contact the main website see about sending it back for diagnosis, if a hardware issue then the most likely culprit would be USB jack wire connection inside has gone bad. These probably won't...

I think you draw a joystick action but then just leave the direction dot directly in the middle (Dead center). (If this doesn't work this way then I would consider it a bug to be fixed).

The modchip can "override" your analog buttons, like joystick directions and your trigger pulls. (The modchip cannot "override" the "digital" button presses like left and right stick center click, XYBA, d-pad, etc.)

I should note that 450-500C is typically the max safe temp for flex if dialing in on a digital iron, even at these temps you can't hold the iron on the flex material forever. High temps 600C+ are almost certain to damage the flex material (i.e. cause pads to pull away from the flex). The...

I can't see anything obvious in the pictures but the pictures aren't detailed enough to make out the solder connections. Do you have any flux, you could try refluxing and resoldering the pins on that big black 44-pin chip on the modchip itself, this would tell us if it was a bad modchip...

Can you boot it into test mode? When powering up instead of just hitting guide button, hold both bumpers and the back button and then press the guide button to power up. If it does boot into test mode the LED3/LED4 will blink back and forth a few times and then it will start executing the...

I think in the lower right of your post is a button "Upload a File" look for that it's next to the "Post Reply" button.

Your questions by support ticket were good keep those coming or better yet if you ask them here I can answer for all to read too

[Which if it is, is a sad shame, I know the gal down at the shop spends a boat load of time running the controller through a bunch of testing (including LED color testing) before packing and shipping these Berserkers!]

It sounds like a dead blue LED. I believe blue + red = purple. If it's flashing red instead of purple it seems that the blue is missing. You can test by creating a dummy page that makes all four LED's blue to test for any burned out blue LED's.

In this example the customer pulls the trigger down hard and releases hard: